Stakeholders engagement
Investor Relations Program
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In November 2023, Gobi JSC's Board of Directors approved the "Stakeholder Engagement Management Plan" as part of its governance policy to ensure the protection of stakeholder interests.
Operating Principles of the Management Plan
Gobi JSC prioritizes the involvement of all stakeholders equally across all its operations and projects, emphasizing transparency in its activities. The company values diversity, fosters open and respectful dialogue, and operates with responsibility toward society, the environment, stakeholders, and the outcomes of its actions. Gobi JSC is committed to the goals of sustainable development.
Objectives of Stakeholder Engagement Management
Benefits of Stakeholder Engagement
| No. | Stakeholders | ENGAGEMENT Objectives | Communication Methods |
|---|---|---|---|
| 1 | Customers (Domestic, International, Online) | Focus on strategies and initiatives to build meaningful, interactive relationships between the business and its customers. The goal is to enhance communication, provide excellent experiences, and engage customers using technology to ensure their satisfaction. | AdvertisingNew product launchesOnline feedback sessionsOpen house eventsCompany website |
| 2 | Investors (Shareholders, Board of Directors) | Open communication, transparency, and active engagement to build trust, attract investments, and create long-term value for both stakeholders and the company. | Performance reportsOne-on-one or group meetingsAnnual general meetings |
| 3 | Financial Institutions (Banks, NBFIs, Funds) | Expand strategic partnerships with financial institutions to secure funding, optimize operations, and invest in innovation for business growth. | One-on-one meetingsCompany websiteFinancial seminars |
| 4 | Government Bodies (Ministries, Agencies, Local Authorities) | Collaborate with government entities at local, regional, and national levels on policies and projects to achieve positive outcomes, address societal challenges, and ensure legal compliance. | Public meetingsCompany websiteSocial media platforms |
| 5 | Local Communities (Near Factory) | Engage with local communities to transparently share information, create positive impacts, and raise awareness on climate change and green development. | Public consultationsCommunity discussionsCompany websiteSocial mediaOpen house events |
| 6 | Business Partners and Competitors | Foster collaboration with business partners and competitors to promote innovation, share best practices, and ensure healthy competition for industry advancement. | ConferencesPanel discussionsKnowledge-sharing tours |
| 7 | Suppliers (Herders, Cooperatives, Companies) | Strengthen partnerships with suppliers to ensure responsible sourcing, promote fair trade, and create mutual value through transparent communication and capacity-building initiatives. | Training sessionsOpen house eventsFocused group discussionsCapacity-building programs |
| 8 | Contractors | Collaborate with contractors and suppliers to ensure ethical practices, minimize environmental impact, and promote sustainability throughout Gobi’s supply chain. | Individual discussionsSurveysTargeted seminarsSupplier development programs |
| 9 | Civil Society Organizations, Industry Associations | Work with professional associations and civil society groups to address societal challenges, influence policy development, and create positive social impacts through strategic partnerships. | Open house eventsThematic seminarsOne-on-one meetingsJoint initiatives |
| 11 | Media | Collaborate with media outlets to enhance brand visibility, communicate key messages, and positively influence public perception of the company. | InterviewsMedia programsContent creationArticlesCompany websitePublic awareness campaigns |
| 12 | Vulnerable Groups | Increase social inclusion and promote gender equality by improving access to information and opportunities. | Focus group discussionsTraining programsProject initiativesTailored communication methods |
| No. | Stakeholders | Objective | Engagement and Collaboration | Frequency |
|---|---|---|---|---|
| 1 | Local Residents and Employees | Provide information about company operations, gather feedback and complaints, and build trust. | Install information boards in local community offices. Share updates on operations, health and safety policies, and feedback mechanisms. | Quarterly, Semi-Annually |
| 2 | Suppliers (Herders, Cooperatives, Companies) | Educate on quality standards, human rights, and environmental protection to ensure product sustainability. | Organize site visits. Provide training on human rights and environmental practices. Implement feedback mechanisms. | Semi-Annually, Annually |
| 3 | Contractors and Their Employees | Promote fair labor practices and respect for human rights through collaboration. | Review and approve management plans. Include fair labor and environmental standards in contracts. Implement feedback mechanisms. | As Needed |
| 4 | Customers and Clients | Promote proper product use and build consumer trust. | Host open house events. Install customer information boards in stores. Implement feedback mechanisms. | Annually |
| 5 | Vulnerable Groups (People with Disabilities and Other At-Risk Populations) | Enhance social inclusion and accessibility for people with disabilities and other vulnerable groups. | Organize social impact activities. Collaborate with special needs schools and centers. Explore Braille for branding materials. | As Needed |